how can i add a new workspace under global search
tried several ways of adding a workspace under the global search but couldn't figured out .
Forum Posts
now-sdk transform ATF tests: failed to convert customized step config to Fluent
Hi Channel,I'm trying to use now-sdk transfrom to translate an ATF test to fluent, but I got below failures, does any know how to fix?having an unsupported step config b5129f15db3c18503da8366af4961998 — those steps couldn't be transformed to Fluent a...
Resolved! Issue with timezone
My instance is in Australia/West Timezone, and I use below code... after record creation... frond end time and backend XML timings are different,, I want both frontend and backend start time should be 6:00:00 and 10:00:01var daysToCreate = 60; var g...
Service now rpa skil reusability and version control
I’m new to ServiceNow RPA development and recently created a skill in RPA Studio, which I then published to the RPA Hub. After that, I used one of the components from this skill in an unattended bot process via the Skill Explorer.Later, I made some u...
Resolved! Scoped GlideEmailOutbound has no send or save method
I checked multiple times, but I can’t find any send or save method in the Scoped GlideEmailOutbound API.Am I misunderstanding something, or is this a limitation of the API itself? var mail = new GlideEmailOutbound();mail.setSubject("Subject");mail.se...
Resolved! Show a star icon in interaction list view workspace for the VIP users
I need to show a star icon in the Opened for field of the Interaction table in Workspace, but only when the user is marked as VIP. I created a highlight value and a field decoration, but they don’t appear in Workspace. Can you assist me?
Import the user data via transform map,Here i need to assign defaut password and provide roles
I want to Import the user data via transform map,Here i need to assign defaut password and provide roles to users
How to load multiple sheet using transform map
Hi All,I have an requirement to load excel with multiple sheets using transform map.Sheet 1 - Supplier(Coulmn- Supplier name, Tax ID, Details) - Target table is sn_fin_supplierSheet 2 - Details(runs automatically when Details is Y ) - Target table i...
Resolved! How to add new Module in Workspace.
We had a requirement to add Catalog Tasks module to the SIR workspace like below. Open sys_ux_list_menu_config table and search for SIR name.UX List Menu Configurations | ServiceNow (Change link as per your instance) Once you open UX list menu check...
Request Routing Logic for Business Stakeholder vs ITIL Options”
Section 01 : If User select the Only below Options user request will go to "Business Stockholder'Or Multiple selection questions. If user select any of those options or all highlight Business Stakeholder 1.Submit Bulk Requests2.Approve Requests3.Read...
How to retake a course
I failed this course (Introduction to Generative AI) during the knowledge check, so no badge for me, how can i retake it.
CSA certification
Hi, I am unable to find my CSA certification in the credential verification portal when searching with my registered email ID.Some please help how to create a case?Thanks.
Resolved! Issue with MCP–Figma Integration: UI Not Rendering as per Figma Design
Hi everyone,I’m working on a project where we’re using the MCP server and Build Agent to generate UI layouts in ServiceNow based on our Figma designs. However, after connecting MCP with Figma, the UI output produced in ServiceNow does not match the e...
JDBC Connection to Snowflake via MID Server using Key Pair / PAT Authentication
Hi All,I am trying to configure a Data source using JDBC connection from ServiceNow to Snowflake using a MID Server. Earlier, we were using username/password-based authentication, but now Snowflake has moved to Passwordless authentication methods.I w...
Rollback HRSD Plugin
We uninstalled all the applications related to HR from Store Application, is it possible to rollback the things what we uninstalled and what will be its impact?