I want a report for incident, need comparison between created and resolved incidents of month

[Sayali_9822]

I want a report(line chart) for the incident and need a comparison between created and resolved incidents of the month without using performance analytics. Is that possible?

[Dr Atul G- LNG]

Hi @Sayali_9822 

You mean the count difference? I think it is not possible without PA.  Could you please share the report which you created to see these.

[Mark Manders]

Why not use PA? These KPI's are free and shipped with every instance, so you can just use them.

But if the reason is a good one, you can just create a report and add a different dataset to it, so you have both lines in one graph.

[Sayali_9822]

We are using the standard version of ServiceNow and not a professional version, so PA always comes with limitations in our instances.

[AndersBGS · Accepted solution]

Hi @Sayali_9822 ,

You can apply to have two datasets in same report, which will give you the view that you're looking for: https://www.servicenow.com/docs/bundle/xanadu-now-intelligence/page/use/reporting/concept/c_Multiple...