i want to reset my servicenow pdi

[anandnaikk1]

I am new to the servicenow pdi and i have created forms, tables, records, catalogs and applications for my practice. So, now i want my pdi to be clean and look like New Pdi. Please help me with how to reset my servicenow pdi.

[iekosmadakis]

Hello @anandnaikk1 !

• Navigate to https://developer.servicenow.com/dev.do

• Click on your profile (upper right) and select the option "Reset and Wipe Instance".
  [Optionally] If you are looking for a fresh instance, select the option "Release Instance" and request a new one afterwards.

Please consider marking my answer as helpful and accepting it as the solution if it assisted you in any way.

[Pankaj Hatwar · Accepted solution]

1. Open the Developer Portal

• Navigate to the ServiceNow Developer Site and sign in.

2. Access “My Instance” Panel

• Click your profile icon (top‑right) and select “My Instance” or Instance from the menu.

  • This opens the Manage Instance page. 

3. Click the “Actions” Button

• On that page, you'll see your PDI with an Actions dropdown/button (⚙️ icon).

4. Choose “Reset and Wipe Instance”

• In the dropdown, select Reset and wipe instance (sometimes labeled Reset & Wipe). 

5. Select Reset Options

A dialog will open—choose between:

1. Keep my instance name and URL (just wipes content).

2. Give up name and get a new URL (new instance entirely)

• Important: Check the acknowledgment—this will erase all your customizations and data.

6. Confirm & Submit

• Click Reset and wipe instance (or similar).

• The reset process typically takes a few minutes to a couple of hours. 

7. Wait for Completion

• You'll receive an email notification once the reset is finished.

8. Log Back In

• After reset, access your PDI using:

  • Username: admin

  • Password: Provided via email or shown on the portal.

[anandnaikk1]

Thanks, The following steps are helped me to do reset.

[sandeep1708]

Hi @anandnaikk1 

Go to the Developer Portal

• Visit: https://developer.servicenow.com/

• Log in with your developer account.

Select Reset and wipe instance and wait for Completion 

• You'll receive an email notification once the reset is finished.
  
  Please mark my answer as helpful and accepting it as the solution if it assisted you in any way.