Hi @Rajyalakshmi ,
Open your affected knowledge article (kb_knowledge) in the Knowledge Base or via Knowledge > Administration > Knowledge Articles.
Right-click the form header (e.g., on "Knowledge Article") > History > List.
This opens a filtered view of sys_audit for that specific record's sys_id.
In the list:
Add columns if needed: Right-click header > Configure > List Layout > Add old_value, new_value, field_name, updated_by, sys_updated_on.
Filter: Field name = text (the content field) AND Operation = update.
Sort by sys_updated_on descending to see recent changes first.
Look for entries where old_value has your original content (or part of it) and new_value is blank/empty. The updated_by field shows the user who made the change—click their name for details.
Thanks
