check logged in user has approval role

If logged-in user does NOT have Travel Approver role, make Approval Remark field read-only

Personal Developer Instance stuck on Launching / Not Opening

Hi everyone,I am currently working on the ServiceNow learning course and trying to launch my Personal Developer Instance (PDI). However, the instance is stuck on "Launching... Unfortunately we had no running instances immediately available so we are ...

Email Notification

In ServiceNow Zurich version,  ServiceNow ticket, we can add people to the watchlist so they get notified by email for any update on the service ticket. The issue we are having is people on watchlist can't reply to tickets - what is out of the box Se...

Need Help on Business Rule creation- check the details below

We need to create a Business Rule on the Email [sys_email] table in ServiceNow.At the time of record insertion, the rule should check whether the email is created between 9:00 AM and 6:00 PM IST.If the condition is met, the Type field should be updat...

Instance doesnt wake up after multiple attempts

My instance doesnt wake up after 20 mnts or even after multiple attempts. 

want to prevent duplicatio of record in async business rule

Issue with Jira Webhook and ServiceNow Scripted Rest API Integartion

I have Jira with ServiceNow using REST Message i have shared the snap of scripted REST API and the JIRA webhook configuration for your reference.However, the endpoint which had given in webhook, its not getting hit or triggered. Could you please revi...

https://<instance_name>service-now.com/nav_to.do?uri=sysevent_script_action.do?sys_id=8e93ed730a0500

https://<instance_name>service-now.com/nav_to.do?uri=sysevent_script_action.do?sys_id=8e93ed730a05001301dec5cd65369e9e

IDR consumer replication sets error

Hi Everyone,While i am using IDR, in consumer replication sets i am getting an error after creating it(The consumer instance does not recognize the x_snc_cust_jrny_activity_template table from the associated IDR schema. Enable a transformation with t...

Design Trade-Offs in ServiceNow – What I Learned from a Personal Project

Hi Community, While building a personal ServiceNow project in my Personal Developer Instance, I realized that most implementation decisions aren’t about “right vs wrong” — they’re about trade-offs. A few examples I encountered: • Flow Designer (reada...

Not able to install application from local vscode environment

I have successfully installed the application from local vscode, but the later install commands does not seem to work. What I am doing wrong here? The build works, but not the install command.

Try to build client & server script client for phonenumber existence during catalog item submission

Description: I have one requirement from business to validate phone number against x_smcit_on_board_0_field_service_contractors, if it exists do not continue with catalog item submission and asking for new number, if not exists continue with catalog ...