Hi All,I am trying to configure a Data source using JDBC connection from ServiceNow to Snowflake using a MID Server. Earlier, we were using username/password-based authentication, but now Snowflake has moved to Passwordless authentication methods.I w...
We uninstalled all the applications related to HR from Store Application, is it possible to rollback the things what we uninstalled and what will be its impact?
I would like to seek assistance if there is a way to determine if a knowledge article was used by Virtual Agent (in proposing a solution during Virtual Agent chats with end users) and is it possible to request to generate a report on those?Thank you
Hi everyone, I am preparing for the **ServiceNow CSA certification** and planning to take the exam soon. The certification voucher cost is quite high for me. Is there any possibility to get a **discounted voucher, promotional code, or any official pr...
Hii,I need to configure the response SLA where the SLA should only be created on a hr case when the user location is UK(united kingdom) only. so my confusion is what do i need to give the in the condition tab to meet this requirement.Thanks & Regard...
I want to add a "Generate Document” button on the Incident form that creates an editable MS Word file (DOCX preferred) with prefilled Incident details and automatically attaches it to the record. I’m looking for a free, fully OOTB method without paid...
am not gettting the client script on incident form it is showing the glide it is showing the Message "New client-scripts are run in strict mode, with direct DOM access disabled. Access to jQuery, prototype and the window object are likewise disable...
I am having issues trying to input in the "Category" section so I can validate my task. I am following the steps correctly but every time I hit\try to add "software" it does\won't appear and just stays blank. Anyone have any suggestions that would he...
Hi Community, With AI becoming more integrated into ServiceNow, I’ve been reflecting on where it truly adds value based on my personal learning projects in a Personal Developer Instance. A few practical areas where AI can realistically help: • Case o...
Hi Community, Recently, I’ve been paying closer attention to ServiceNow release notes while upgrading my Personal Developer Instance, and it made me realize how much we can learn just by reviewing platform updates carefully. A few observations:• Each...
Hi Community, While working on a personal ServiceNow project in my Personal Developer Instance, I realized something interesting — just because we can automate something doesn’t always mean we should. In one scenario, I added multiple layers of autom...
How can I add reports to dashboard, because not able to see my newly created dashboard in "Add to dashboard" section.
Dear All, We wanted to propose some automation ideas with implementation plan to our Business users ,Hence requested number of scenarios that we can implement in our ServiceNow environment and that can be in any applications and modules(ITSM,ITAM,HRS...
Hi Community,In ServiceNow Workspace, I want to change the background color of a reference field to yellow — but only when the referenced user record does not have an email address.I understand that direct DOM manipulation is not supported in Workspa...
What is wrong in the below code?I'm getting below error and shared the code what I used.. also, catalog item is avaialble for all users... I created a new user criteira and added sn_internal and snc_externals roles to that user criteira.. Error:: Cre...