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Reporting on Catalog item variable

I have one report in servicenow, in which it is created upon a catalog item. It has a variable of the catalog item which is a reference field. now i want that the variable/field we have selected for that also reference field should be visible.?for eg...

RadhikaG by • Tera Contributor
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  • 3 replies
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On-Call schedule & Trigger rules

Hi everyone,I have a one call schedule  (B) for multiple teams. I would like to set up notify trigger rule such that when i assign the ticket to team A it should call/escalate to B,  and if i assign to team C it should still call team B. Since team A...

GroupBy tags not working in Workspace list view

Hi Community, Im facing the issue to groupBy tags in workspace list view in servicenow. I can sucessfully GroupBy tags in the classic list view, but when i try the same in Workspace list view, it doesn't work.  Is this a known limitation, or is there...

Community Alums by Community Alums •  
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  • 1 replies
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Resolved! Oauth 2.0 - Access Token

Hi All, I have created a record in Application Registry 3 months back and I have, Client IDClient SecretToken URL - https://<company>test.service-now.com/oauth_token.doI want to get the access token and I am using Postman but, I am getting this error...

Resolved! Linking to source control with OAuth

I'm trying to link an application to GitLab using OAuth.  I created the app registry and the credentials.  When I click the Get OAuth Token, it successfully gets a token.  When I configure the repository in ServiceNow IDE, it wants a Git username.  I...

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Resolved! Knowledge management

Hii everyone,Just have doubt on how to test thisi have created some knowledge groups and added group types to it and added a role to it which was sn_hr_core.kb_writer  this now i need to test it so help me how to do it like the groups i created havin...

ShariqhM by • Tera Contributor
  • 663 Views
  • 1 replies
  • 0 helpfuls

Approval field flapping

Hi All, In PDI, I create a catalog item with 2 levels of approvals (if first approved then, second will be created). And I check the history of approval field and it seems that the approval value flaps many times between "Approved" and "Requested" un...

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Acess Denied

You do not have sufficient privileges for this resource or its parent to perform this action.Click your browser's Back button to continue.Return to my original pageit is showing if i have enrolled in the ocm module

Community Alums by Community Alums •  
  • 564 Views
  • 3 replies
  • 0 helpfuls