Is anyone else having trouble requesting the instance?

[victorbitar]

Is anyone else having trouble requesting the instance? I've requested it several times and it still hasn't gone through.

[Dr Atul G- LNG · Accepted solution]

Don't worry—this is quite common at the moment.

Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 6–7 days or even longer, especially for lower ServiceNow versions.

You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.

[Dr Atul G- LNG · Accepted solution]

Don't worry—this is quite common at the moment.

Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 6–7 days or even longer, especially for lower ServiceNow versions.

You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.

[victorbitar]

Wow, thank you for clarifying that for me, I was starting to get worried!!

[Tanushree Maiti · Accepted solution]

Hi @victorbitar 

I will suggest you  to wait for the fulfillment as it seems your request has been added into the waitlist. Due to high demand , getting the absolute latest release can take longer.

If you are stuck requesting an instance, wait patiently. Pools of available instances periodically refresh.

As you know there is no support available for PDI.

Note: These days requesting New instance (Even if is lower version like Zurich) also getting delayed for fulfillment. Lots of concerns reported on the same in the community.