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Module TASK TASK

egcuellar71
Mega Contributor

yesterday

Hi ,

I need support to the lab module TASK - TASK . I have been doing 3 times already and failed . I stuck in this lab and I can not continue to the next task and module until this task is validated .

Can you help me or guiding me what I am missing on it ? Please . See attachment below .

Thank you ,

Eduardo

 

MODULE TASK – TASK (LAB – ISSUE) – Not able find the error (I made 3 times already) 04-27-26.docx
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Dr Atul G- LNG
Tera Patron

7 hours ago

Hi @egcuellar71 

 

Are you checking with right user (impersonation) and some time it is instance issue as well.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Tanushree Maiti
Kilo Patron

5 hours ago

Hi @egcuellar71 

 

Ensure  incident tickets have been assigned to Platform User and then add it to the Visual Task Board.

 

Check this videos and validate the steps if you have missed any:

 

https://www.youtube.com/watch?v=sJbi8nvXML8

https://www.youtube.com/watch?v=P0WnIkoM0PM

https://www.youtube.com/watch?v=C2RqSqhjjoM

https://www.youtube.com/watch?v=C2RqSqhjjoM&t=73s

 

https://www.youtube.com/watch?v=C2RqSqhjjoM

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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