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Need to create catalog item to create/update/delete custom table data

Rajyalakshmi
Mega Guru

Hi Team,

 

I need to create catalog item to create/update/delete custom table data ,could you please suggest good practice.

5 REPLIES 5

AndersBGS
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Hi @Rajyalakshmi ,

 

Not quite understand your question. You can off course create a catalog item, and then setup rules on the backend to create/update/delete.... What have you tried so far and where do you get stuck.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Ankur Bawiskar
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@Rajyalakshmi 

why would your end users raise request to create/update/delete data in custom table?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Not to end users ,for set of group users .we have migrated one application from one private tool to  ServiceNow. We have application data too.We have imported this data in custom table in ServiceNow.
In future there could be new data which need to be insert in this custom table or modify the updating data .

what is best way to do this .

@Rajyalakshmi 

you can use catalog item for this with variables

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader