After creating an Incident, I observed that if I try to change Requestor (or Assigned To),reference field is displaying only a limited set of users.This happens even when:I do not manually select an Assignment GroupThe Assignment Group field is not a...
Hello,@Sunil2021,I am not able to receive my OTP emails while I try to login to the Servicenow University and I asked the support through SSO. It asked my username and password and then it is not resolving my issue and showing "I'm having technical i...
I am not able to login into my instance. It asks me for biometric, for some passkey which I don't have. They do have an option of receiving a code on your email, but I never receive any code on my email. What should I do? Feels like I am stuck in a l...
Hi, Does anyone know the best way to update a flow data variable based on user input in a Playbook? I have created a custom activity definition that has a UI Layout cloned from the OOTB List UI Layout, and I have modified it by adding a filter, the a...
How can we make the reference field search results with number field I tried with ref_ac_columns=number .
Hi Team, I need to create catalog item to create/update/delete custom table data ,could you please suggest good practice.
Hello All , I have created a dynamic activity to copy a file from a RITM . My Task has order 1 .After many attempts , i have noticed that the file failed to copy from the RITM to the task .I have tried to run the script in the background script and i...
Hi , I have a usecase of field highlighting in the service portal widget.So I am mimicking the color of the now-highlight-value components.For example colors like ,CSS:border:$now-highlighted-value--primary_critical--border-colorbg-color: $now-highli...
As an Idea Manager,I want the Idea Number, Category, and Owning Territory fields to be displayed on the form when I click Open in Platform,So that I can view key details and edit Category to associate the idea with one Portfolio value, while Owning T...
When creating a task from an idea, the Idea Title maps to the task’s Title field.The Idea Description maps to the task’s Description field.it should Works for all task types available in the dropdown (Demand, Project, Epic, Story, SAFe, etc.) dependi...
When we create any recoreds and at that time we mention order numer like 100, 200, 300.here my question is if we create any duplicates is this possible to delete the recored?
Hi ,https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/navigation-and-ui/task/highlight-list-fields-platform.htmlFound the above documentation on Field highlighting which states that , Reference , Document IDs and U...
Hi , Is there a way to upload our custom icons in the design system icon table?
Hello, While in the middle of completing my course training. When I clicked on the next session. I recieved the below error. I have tried logging out and back in and I am still getting the same error message.
If i created a table like this u_x_15XXXXXX, so is this table creation valid, and this table comes under which scope: 1. Application Scope2. Global Scope 3. Other Kindly explain me with reason ?