New PDI request stuck on waitlist

[rakeshpaila]

ServiceNow PDI request stuck on waitlist, no update on the instance allocation

[glideFather]

come on @rakeshpaila when you navigate to the Developer Portal, there is this message:

"We're experiencing high demand on PDI requests. Please expect a delay to get your request fulfilled."

It's there for a reason 😉 what you can do is to request a lower version, not the latest (Australia), then the waiting time could be shorter... if not, then there's nothing to do about it

[Dr Atul G- LNG]

Hi @rakeshpaila 

Don't worry—this is quite common at the moment.

Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 2-3 weeks or even longer, especially for lower ServiceNow versions.

You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.

[Tanushree Maiti]

Hi @rakeshpaila 

Due to high demand following a new platform family release, PDI pools for the Australia version are currently experiencing errors or waitlisting. These days lots of similar issue reported.

I will suggest you to Wait  for PDI request to be provisioned if it is already waitlisted.  Do not cancel your request, as you will lose your spot.

Support is not available for PDI .

Note:You can try releasing your current request and requesting an earlier version (e.g., Zurich ), as they may have more availability . But Community members reported that there is also having waitlist issue.

[yashkamde]

Hello @rakeshpaila ,

I have recently seen an increased number of community posts regarding PDI waitlists. This suggests the issue may be related to ServiceNow's infrastructure capacity or instance availability on their side. In such cases, users must wait until additional resources become available and an instance is assigned.

If my response helped mark as helpful  and accept the solution.