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PDI release issue

gauravkumar9152
Kilo Contributor

Since two Week, I have been waiting for PDI

7 REPLIES 7

Sachin_Nasa
Kilo Sage

Hi @gauravkumar9152 ,

 

According to the announcement from ServiceNow, they're currently experiencing high demand for Personal Developer Instances (PDIs), which is causing delays in provisioning new instances. Unfortunately, there isn't any official workaround or ETA at the moment, so the best option is to stay on the waitlist and wait for your request to be fulfilled. Additionally, there is currently no specific support available for PDI from ServiceNow.

 

If my answer is helpful mark it as Helpful and Accept as Soultion ao that it might teach others for solution as well.


If you found this helpful, please mark it as Helpful and Accept as Solution so it can reach others too.

Thanks & Regards,
Sachin Narayanasamy

Tanushree Maiti
Tera Patron

Hi @gauravkumar9152 

 

Many community member now-a-days facing this issue.

 

Due to high demand following a new platform family release, PDI pools for the Australia version are currently experiencing errors or waitlisting. These days lots of similar issue reported.

 

I will suggest you to Wait  for PDI request to be provisioned if your request is  already waitlisted.  Do not cancel your request, as you will lose your spot.

 

Support is not available for PDI .

 

 

Note:You can try releasing your current request and requesting an earlier version (e.g., Zurich ), as they may have more availability . But Community members reported that there is also having waitlist issue.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Aditya_hublikar
Giga Sage

Hello @gauravkumar9152 ,

 

Servicenow instance waitlist - Nowdays this common issue faced by multiple users .

 

You must  refer this , it will help you to  :

https://www.servicenow.com/community/itsm-forum/servicenow-developer-site-notice-pdi-request-delay/t...

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

yashkamde
Giga Sage

Hello @gauravkumar9152 ,

 

I understand your concern, my PDI was offline for around 4–5 days at a stretch, and at times even when it came back it was running quite slow. From what I’ve seen, if the instance is showing as available, the best approach is to keep checking and trying every day. Usually it does come back online eventually, though the wait can be frustrating.

Note: I have recently seen an increased number of community posts regarding PDI waitlists. This suggests the issue may be related to ServiceNow's infrastructure capacity or instance availability on their side. In such cases, users must wait until additional resources become available and an instance is assigned.

 

If my response helped mark as helpful  and accept the solution.