New PDI request stuck on waitlist

rakeshpaila
Kilo Explorer

ServiceNow PDI request stuck on waitlist, no update on the instance allocation

2 REPLIES 2

GlideFather
Tera Patron

come on @rakeshpaila when you navigate to the Developer Portal, there is this message:

 

"We're experiencing high demand on PDI requests. Please expect a delay to get your request fulfilled."

 

GlideFather_0-1782764327124.png

 

It's there for a reason 😉 what you can do is to request a lower version, not the latest (Australia), then the waiting time could be shorter... if not, then there's nothing to do about it
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Where the rules are real, you'll find me

Dr Atul G- LNG
Tera Patron

Hi @rakeshpaila 

Don't worry—this is quite common at the moment.

Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 2-3 weeks or even longer, especially for lower ServiceNow versions.

You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.

 

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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