Not generate a approval record by non-admin user using ask for approval action

13591184901
Giga Contributor

A non-admin user create a record in order to generate a approval record, but not found out.

A admin user create a record and a approval user can find out a approval record.

Why? What can I need to do to solve this problem?

1 ACCEPTED SOLUTION

@13591184901  @lixiangw 

make this as System User

AnkurBawiskar_0-1745896835697.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

11 REPLIES 11

@13591184901 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Thank you for your help. It works!