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Inquiry About Identifying Chat Source

Hi,I'd like to ask if there's a way to determine the source of incoming chats. We offer a chatbot feature on multiple platforms, such as Microsoft Teams and our website. Is there a way to generate a report that identifies whether a chat originated fr...

ShinA by Tera Contributor
  • 239 Views
  • 1 replies
  • 0 helpfuls

Flow designer not loading

Hi all , I made a flow in the flow designer and noticed that when i am in right scope i am not able to open it . I did cache out the memory and tried to login in but i cannot see the flow designer . It shows me the below error when i try to run the i...

akankshaa by Tera Contributor
  • 666 Views
  • 3 replies
  • 1 helpfuls

How to create a sc for the this requirement . Particularly the With the yes or no . If user swarsome

  1 / 7Refer a friendSummaryItemDescriptionLocationDescriptionService Portal → HR → Refer a FriendUsed to refer a friend to a advertised position.FormFieldType & optionsREQUIRED READONLYConditionDescriptionRequestorLodge on behalf of someone else?On ...

Some questions about now-sdk

Hi, I am a rather pro-code oriented application developer, and I am experimenting with implementation via now-sdk on behalf of my company. To contextualize, I am working on the implementation of a REST API deployed in ServiceNow. This API contains mo...

anthonydian by Tera Contributor
  • 826 Views
  • 4 replies
  • 7 helpfuls

GitOps Workflow with Fluent

Hi,First of all, I’d like to say: great work! Fluent looks very promising. I do have a few questions: Is there any documentation available on how to implement GitOps with ServiceNow/Fluent? I’m especially curious about the following:How many instance...

DennisMur by Tera Contributor
  • 544 Views
  • 1 replies
  • 0 helpfuls

Current tools and technologies

Hi, I am new to the servicenow ecosystem and I am trying to figure out what to use to develop an app that can be published to the App Store.  There is going to be custom frontend, api calls outside of the platform, data model.  There is a lot of cont...

KamranC by Tera Contributor
  • 564 Views
  • 2 replies
  • 0 helpfuls

ServiceNow IDE Git challenges

I have followed the Doc directions for Initialize a Git repository with the ServiceNow IDE (https://www.servicenow.com/docs/csh?topicname=initialize-git-repository-servicenow-ide.html&version=latest).   Summary of steps Created a scoped application w...

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Resolved! Instance is offline

Hi All, I need help for my service now PDI. Numerous time I have refreshed my instance but still it says instance is offline and try few minutes later. Why it is showing again and again like this since last 5 hours.If anybody knows about it please sh...

karangoswam by Giga Contributor
  • 1558 Views
  • 8 replies
  • 5 helpfuls
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