PDA is not available

[Venkatesh_OG]

Do anyone facing issue with PDA? And tried from new account to access PDA, but unable to get the instance.

[Srikanth_9]

Hi @Venkatesh_OG,

From the past few weeks most of the members were experiencing the same issue, wait for it. Else, if you are already having a PDI make it upgraded to the latest version.

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 

Thanks & Regards,

Srikanth Akula.

[Simon Hendery]

Same issue

[Tanushree Maiti]

Hi @Venkatesh_OG 

Due to high demand following a new platform family release, PDI pools for the Australia version are currently experiencing errors or waitlisting. These days lots of similar issue have been  reported.

I will suggest you to Wait  for fulfillment for your PDI request to be provisioned  as it is already waitlisted.  If you get chance to request lower version, as per other community member  report, they are facing same waitlist experience. 

Support is not available for PDI .

Note: if you urgently need a PDI, Create a new, separate account on the ServiceNow Developer Portal using an alternative email address , request for a lower version and check which one is fulfilled early.

[Simon Hendery]

@Tanushree Maiti - your advise that users create separate accounts to spin up additional PDIs is in breach of ServiceNow's terms of service, which state that users may not have more than one instance.