Personal Developer Instance stuck on Launching / Not Opening

[ak1504008]

Hi everyone,

I am currently working on the ServiceNow learning course and trying to launch my Personal Developer Instance (PDI). However, the instance is stuck on "Launching... Unfortunately we had no running instances immediately available so we are building an instance now."

It has been quite some time, but the instance is still not opening.

Details:

• Instance state: Launching / Building

• Course: Micro-Certification – Welcome to ServiceNow (Zurich)

• Tried refreshing and waiting
  Screenshot attached for reference.
  

Questions:

1. How long does it usually take for a new instance to become ready?

2. Is there anything I can do to speed up the process?

3. Should I terminate and relaunch the instance, or keep waiting?

Any guidance would be appreciated. Thanks in advance!

Best regards,
Amar

[Aditya_hublikar]

Hello @ak1504008 ,

I hope you are doing well . Does my response helps you ? 

If my response helps you then mark it as helpful and accept as solution. This will helps  further future queries.

Regards,

Aditya,

Technical Consultant

[Tanushree Maiti]

Hi @ak1504008 

For one of the course , I faced the same issue. Even after using incognito window, was getting same issue. After waiting more than 1 hour, I was able to access.