Restict the email notofications when incident is assigned to specific groups

[Suryareddi]

Requirement: When an Incident is created and assigned to an Assignment Group, the “Incident assigned to my group” notification should be triggered for the members of that group. However, this notification should not be sent when the Incident is assigned to any of the 5 restricted Assignment Groups.

below is my current conditions. guide me how to do 

[sandeepdutt]

Hi @Suryareddi ,

I don't the screenshot clearly but by the question what you have asked, you can use "AND" condition for the Assignment groups.

Something like : Assignment group is not Group A "AND" Assignment group is not Group B

[Ankur Bawiskar]

@Suryareddi 

simply add condition like Group [IS NOT] Group 1 AND Group [IS NOT] and so one

like this

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[SVimes]

Updating the conditions on the notification such that you have [Assignment group] [is not] [<group>] for each group you need filtered out should work. If the filter is working in a list view, it should work there as well. Did you already update the conditions and are having an issue?