ServiceNow PDI Allocation

[bhanu_p_singh]

Getting a new ServiceNow PDI has become a new challenge now. Had to release my previous PDI due to it's delayed response and feels like a big mistake. Waiting since last 6 days for a new PDI and still no luck. 

Please if anyone has any idea how long it takes for a new PDI allocation nowadays.

[Dr Atul G- LNG]

Hi @bhanu_p_singh 

Don't worry—this is quite common at the moment.

Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 2-3 weeks or even longer, especially for lower ServiceNow versions.

You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.

[AndersBGS]

Hi @bhanu_p_singh 

nobody can tell you - so only thing you can do is wait.

[Tanushree Maiti]

Hi @bhanu_p_singh 

Its true. Many Community member reported the same challenges to get a PDI.

Due to high demand following a new platform family release, PDI pools for the Australia version are currently experiencing errors or waitlisting. These days lots of similar issue reported.

I will suggest you to Wait  for PDI request to be provisioned if it is already waitlisted.  Do not cancel your request, as you will lose your spot.

Support is not available for PDI .

Note:You can try releasing your current request and requesting an earlier version (e.g., Zurich ), as they may have more availability . But Community members reported that there is also having waitlist issue.