ServiceNow Workspace: Field background or border color customization

satwikpalle
Mega Contributor

‎05-05-2026 05:38 AM

Hi Community,

Does ServiceNow Workspace support changing field background or border color via client‑side logic?
 

Looking forward to your suggestions or best practices!
Thanks in Advance.

Thanks & Regards,
Satwik Pallerla
0 Helpfuls
  • 299 Views
2 REPLIES 2

GlideFather
Tera Patron

‎05-05-2026 07:07 AM

ahoy @satwikpalle,

 

could you possibly share what would you like to change by client-side logics? Show in a screenshot please.

 

Maybe it could be easier to create themes and allow it to the specific audience rather than to do so with every single load of a page

---
Where the rules are real, you'll find me
0 Helpfuls

Vishal Jaswal
Tera Sage

‎05-05-2026 09:43 AM - edited ‎05-05-2026 09:44 AM

Hello @satwikpalle 

I believe the Service operations workspace(SoW) do not adhere client script's style background color as shown in below example which will only work in Native UI:

VishalJaswal_0-1777998993184.png

Rather in SoW, you can modify the color of highlighted value as shown below using Table: sys_highlighted_value_condition or Navigating to All > Workspace Experience > Administration > Highlighted Values

 

VishalJaswal_2-1777999328304.png

VishalJaswal_3-1777999341018.png

VishalJaswal_6-1777999435666.png

 


Hope that helps!
0 Helpfuls