Start Building
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12-04-2025 04:55 AM
When I click on Start Building, I get the message below. It is not populating my email address on file but rather and example email address.
I cannot proceed. How do I get around this message?
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12-04-2025 04:59 AM
Open your instance in a browser window, enter the password, and then try again
Also, check your profile on the developer site to see which email has been mentioned.”
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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12-05-2025 05:13 AM
Thank you Dr. . My issue is that I am in a secure location. No phones or devices allowed. I would not be able to set up a TOTP device. When I click on Start Building, it should send a code to my email address on file but instead it is defaulting to an example email address that cannot be configured as far as I can tell.
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12-05-2025 05:21 AM
It must show the correct email.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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12-04-2025 05:03 AM
Hi @Michael Giambro ,
click on the "Try another way to setup" and setup the TOTP device or FIDO
post setup you shoulds able to login
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
