How to add multiple topics in the employee center portal navbar
In my employee center portal, 'Technology services' topic is showing in the header navigation bar. How can I add extra topics like 'risk and compliance' in that navbar
Forum Posts
Problem with Task 1 simulation of Micro-certification welcome to servicenow (xanadu)
I do the simulation task well, which consists of impersonating a user, changing the format of the date and time, configuring the preferences dintences to display the tips on the forms. But when I validate the task I get a failure yet everything is c...
NowSDK Metadata Conflicts
Hi community,Hope you're all doing fine. After upgrading to the NowSDK v4.0.0 release, I've been getting weird WARN messages when running the transform command in a NowSDK app developed locally in my computer. It looks like it's getting confused as t...
How to correctly generate and maintain sys_app.xml record
I am developing app that has been converted for SDK development. When building the app I've been struggling with versioning the app for the ServiceNow instance. Earlier on I encountered a issue where I had a static sys_app_[app_record_id].xml in the...
How to bypass the ACL ?
Hi All, I have an ACL which is making problem field is editabe only for admin on incident form, I have written an business rule for linking incidents to problem record form 'incidents' related list , so that other users can add incidents to problem....
How to mask some field values with custom symbols
For example, I want the `short_description` field of the `incident` table is shown as "**" based on some condition. I can create a read ACL and write a script, `if('IT Technician' == gs.getUser().getTitle() && 'software' == current.category.getValue(...
Resolved! 'Save as draft' button missing in the catalog item
I have added a catalog item in employee center portal. After that I cloned the employee center portal. But in the cloned portal, inside the catalog item 'save as draft' is missing. How to fix this issue
Use ACL to modify field values to reflect on the client side without altering the data on the server
For example, I want the `short_description` field of the `incident` table is shown as "123" .I can create a read ACL and write a script, `current.short_description = '123'`. I found it is OK for ListView or Form, but when clicking "Group By Short des...
Resolved! Autopopulate the current user details in the catalog item form and empty field should be editable
Hello I have been assigned to a task where the requirement as follows: I want to auto populate all the current login user details in catalog item and store them all in variable set and use it and if the current user doesn't have any details for examp...
Servicenow Gemini Integration with virtual agent
Integrating Google Gemini with ServiceNowGoogle Gemini is Google’s next-generation AI initiative, designed as a successor to models such as Google Bard and comparable to OpenAI’s ChatGPT. This guide provides step-by-step instructions to integrate Goo...
Resolved! Getting Build Failed Error when trying to build react project
Hi,I followed below article and created a react project using ServiceNow SDK but when I am trying to build the project using npm run build I am getting error shown in the attached screenshot, do anyone have any idea about why I am getting this error?...
Resolved! a user is manager of any group he should be able to edit group member list.
I have been assigned to a task. The task is as follows: If a user is manager of any group he should be able to edit group member list. I am not getting the task Please let me know any approach.
Session timeout for service operation work space
Hi Team, What is session time out for Service operation Workspace. Can we modify it ?
omit edit button in can read related list of knowledge base table for all the users except owner
omit edit button in can read related list of knowledge base table for all the users except owner (its a field on the knowledge base table) and ownership group (its a field on the knowledge base table) members
Resolved! Policy for web services
When you set a policy that is applied to all data entered into the platform (UI, import sets, or web services), where does this policy required the Default?
