TASK - TASK Simulation Lab ( Problem missing in the visual Task Board )

egcuellar71 · a month ago

Hi ,

I need help on this lab . I tried twice already but I got the same error , is not showing the problem in visual task board ) , is missing and I already entered but for some reason is not showing here .When I open the problem ticket description is there but its missing in the visual task board .

Is anyone can help me on this ? Please

Thank you ,

Eduardo

Dr Atul G- LNG · a month ago

Any screenshot buddy.

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Tanushree Maiti · a month ago

Hi @egcuellar71

Ensure incident tickets have been assigned to Platform User and then add it to the Visual Task Board.

Check this videos and validate the steps if you have missed any:

https://www.youtube.com/watch?v=sJbi8nvXML8

https://www.youtube.com/watch?v=P0WnIkoM0PM

https://www.youtube.com/watch?v=C2RqSqhjjoM

https://www.youtube.com/watch?v=C2RqSqhjjoM&t=73s

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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