unable to create profile developer instance

shahulshaik
Kilo Explorer

Thursday

Hello,

I created a new ServiceNow Developer account and completed my profile, timezone, and interests. However, when I try to request a Personal Developer Instance, I receive the message:

"We were unable to assign an instance to you. Please retry now."

I have tried multiple times with different releases, but the instance is not being created. Could you please help me resolve this issue?

Thank you.

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2 REPLIES 2

Dr Atul G- LNG
Tera Patron

yesterday

Don't worry, it's normal these days. Try to get a lower instance, preferably Zurich or below, and then upgrade to the latest version. The upgrade typically takes 3–4 hours."

 

or wait more time, there can be many user requesting now.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Tanushree Maiti
Tera Patron

yesterday

Hi @shahulshaik 

 

Either wait for some time like 24-48 hours, 

OR

Request for Zurich PDI instance and upgrade to Australia.

 

There is no support available for PDI.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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