unable to switch on the instance

priyanshu16
Kilo Explorer

3 hours ago

Instance is currently offline, tried to switch it ON but not working.Tried incognito, refresh, switched to different browser. Was working till yesterday

Preview file
130 KB
0 Helpfuls
  • 63 Views
1 REPLY 1

kh-christelle
Administrator

56m ago

Hi @priyanshu16,

Some PDIs may be temporarily unavailable due to scheduled maintenance.

If your PDI is currently offline, you can:
  • Wait for maintenance to complete and your instance to become available again.
  • Release your current instance and request a new one. Please note that releasing your instance will permanently delete all data and work stored on it.
As a reminder, PDIs are unsupported development resources and do not have an availability, support, or uptime SLA. We strongly recommend regularly backing up any work you don’t want to lose.