Views in ServiceNow

[Raghuj]

Hi All,

Could you please help me in understanding, if i can create a view for table (ex. Incident) which has both read and write access. If yes, what kind of permission should be provided on the view.

[kaushal_snow · Accepted solution]

Hi @Raghuj ,

Yes, you can create a view for a table like Incident that allows both read and write access by configuring the appropriate ACLs specifically, you need to create a table level ACL with read and write operations and assign it to the desired roles, ensuring that users have the necessary permissions to interact with the table through the view...

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

[kaushal_snow · Accepted solution]

Hi @Raghuj ,

Yes, you can create a view for a table like Incident that allows both read and write access by configuring the appropriate ACLs specifically, you need to create a table level ACL with read and write operations and assign it to the desired roles, ensuring that users have the necessary permissions to interact with the table through the view...

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.

[Raghuj]

thanks Kaushal. Let me try it.

Regards,

RJ

[Bhuvan · Accepted solution]

@Raghuj 

Views are alternate form layouts for the same table. You select which fields are visible and in what order it is presented to the user accessing the form.

Create/Update/Delete permissions at table and field level is maintained by roles and ACLs. You can view below article for more information

https://www.servicenow.com/community/itsm-articles/access-control-lists-in-servicenow/ta-p/2304210

You can follow below approaches using scripted ACL to provide permissions based on view

https://www.servicenow.com/community/developer-forum/can-you-create-an-acl-for-a-specific-view-of-a-...

https://www.servicenow.com/community/itsm-forum/question-regarding-acl-permission-based-on-view/td-p...

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Bhuvan]

@Raghuj 

Did you get a chance to review this ?

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan