Change management

We have change module where in closure code is mandatory while closing any change, however while fetching details I found there are few users are able to close the record without selecting closure code Is this some license issue or what could be the ...

IDE configuration

When I tried create and app in the IDE, I keep getting errors like:[ide] Creating application,Application Name: 'NeedIt Training'Package Name: 'x_denismp_nt01'Description: 'NeedIt trainiing'Scope Name: 'x_denismp_nt01' [ide] [ERROR] Failed to create ...

Order Guide: Under standard Laptop, Apple Mac Book should be visible if any user is ordering.

Need Help with DocuSign Integration – OAuth Token Issue

I’m working on integrating ServiceNow with DocuSign using OAuth 2.0 (Authorization Code Grant) in my PDI.I’ve already completed the following:Created a DocuSign Developer AccountObtained the User ID, API Account ID, Account Base URI, Integration Key,...

NeedIt training

When I tried create and app in the IDE, I keep getting errors like:[ide] Creating application,Application Name: 'NeedIt Training'Package Name: 'x_denismp_nt01'Description: 'NeedIt trainiing'Scope Name: 'x_denismp_nt01' [ide] [ERROR] Failed to create ...

Dashboard access

Access to this content denied based on report_view ACLs.When user is accessing the dashboard user getting this error Access to this content denied based on report_view ACLs.please provide the solution  

How to create cross-scoped columns with Fluent

I'm having some issues defining the correct schema for creating columns cross-scope using Fluent syntax (the column is in my scoped app, but exists on an OOB or other table). I distinctly remember getting this to work using the forced typecast prescr...

how to do this question

The 'priority' field on the incident form should be editable only by users with the 'manager' role

I want to implement a case in which incident should not get saved unitl and unless a kb is attached

//This should be only when assignment group is service desk.//Here's the code I have written but when using this , it is throwing the error even after attaching the kb  function onSubmit() {var kb=g_form.getValue('knowledge_base');var assignmentGroup...

How to hide specific quick link on now mobile

Hello Everyone,  I'm trying to hide two specific quick links on Now Mobile app which are created under taxonomy topic. I can see user criteria can restrict, but in my instance there is no additional role for Mobile and portal for End users. Is there ...

how to change the release version in service now university

my servicenow university has CSA xanadu version. I want to upgrade with latest version how to do that?