in the catalog item if i try then it is working fine, but if i open same catalog item in the Service Portal then variable set is not visible there is no client script or UI policy on that variable set but still i am unable to see the variable set in...
var reqGR = new GlideRecord('sc_req_item');var past24 = new GlideDateTime();past24.addHoursUTC(-24);var catSysID = '3D72bd38fc8310c75069fbc5a6feaad3d9';reqGR.addQuery('cat_item', catSysID);reqGR.addQuery('approval', 'requested');reqGR.addQuery('sys_c...
Hi EveryoneHope you all are good! I have completed Enterprise architecture fundamentals and Implementation course from ServiceNow university and Also cleared Accreditation exam for that; can someone guide me with the next step ??
Hello,I am building employee center topic Technology services. I would like to know can we relate Business services to the taxonomy topics. Can anyone suggest if this doable.Thanks
THE 3 TABS ( communicate , playbook , post incident report ) should be only visible to mim group in sow . how to implement this .
Hi Community, While working on a personal ServiceNow project in my Personal Developer Instance, I spent some time rethinking how Change Management workflows are typically implemented. Traditionally, change processes focus heavily on approvals and doc...
I’m building a Catalog Item where I need to pull data from an external API. I’ve already created the REST Message and HTTP Method, and I'm successfully able to fetch data of first 2 variables using a Script Include and a Catalog Client Script.My Cata...
A non-admin user create a record in order to generate a approval record, but not found out.A admin user create a record and a approval user can find out a approval record.Why? What can I need to do to solve this problem?
(function runTransformScript(source, map, log, target ) { var runGR = map.sys_id; if(runGR){ var inserted = runGR.inserts; var updated = runGR.updates; var rejected = runGR.ignored; var total = runGR.total; va...
I do not understand how to use list editor. I cannot change from closed to in process and from hardware to software.
i have to start learning on service now, and thinking to start giving the certification for more opportunities.
There is a custom table called “Certification and Training.”We need to create ACLs with the following requirements:Only users with the itil role should be allowed to create, update, and delete records in this table.All users should be allowed to read...
Iam not able to see the PDI with my login details else where iam able to see the different platform that App Engine studio page. will please go through it and fix the issue
I would like to know how business criticality field is useful on the infrastructure CI's, we have a requirement to make the field visible for business applications and Infrastructure CIs. Which infrastructure CI classes will require the business crit...
Hi Team,Can we use the now-sdk transform to correctly pull the required metadata for a flow created by UI Flow designer?We tried to create one flow in one of the instances and pull the required metadata into our codebase for that flow using transform...