why instance requesting is so slow i am still waiting from last 2 hours.. please give me solution

[VallabhP]

Give me solution for same and also which release needs to take currently i am looking for Australia.

[Dr Atul G- LNG]

Don't worry—this is quite common at the moment.

Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 2-3 weeks or even longer, especially for lower ServiceNow versions.

You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.

[Tanushree Maiti]

Hi @VallabhP 

Due to high demand following a new platform family release, PDI pools for the Australia version are currently experiencing errors or waitlisting. These days lots of similar issue reported.

I will suggest you to Wait  for PDI request to be provisioned if it is already waitlisted.  Do not cancel your request, as you will lose your spot.

Support is not available for PDI .

Note: You can try releasing your current request and requesting an earlier version (e.g., Zurich) , as they may have more availability . But Community members reported that there is also having waitlist issue.