Attachment record

[HrishabhKumar]

Hi @Munny1 ,

You can try the following things to get back the deleted attachment record.

1) Check you audit logs (this will only work if auditing is enabled for the sys_attachment table)

• Navigate to System Logs > Audit.
• Search for records related to sys_attachment.
• Look for a deletion entry that corresponds to the record you are trying to restore.

 2)  Check the sys_audit_delete table to see if there's a record of the deletion.

Thanks,

Hope this helps you.

If you found my response helpful, please mark it as helpful and accept it as the solution to close this thread.

[Munny1]

Hi 

[HrishabhKumar]

Hi

As a last option, you can contact ServiceNow support. They might be able to help you with more advanced recovery options.

Thanks,

Hope this helps you.

If you found my response helpful, please mark it as helpful and accept it as the solution to close this thread.

[Mark Roethof · Accepted solution]

Hi there,

So you deleted the Attachment and by accident also the Audit? Interesting.

Anyway, perhaps this was already a longer existing record, and so also on a cloned subproduction instance? Else you could raise a ServiceNow Support case for a temp. instance with a backup.