Change Landing page need to appear as OOB
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07-09-2024 12:23 AM
Hello,
We are trying to bring the Change landing page as per the OOB where it needs to appear as the below snap.
The current view of the change landing page appears as a link.
I have checked change sys_properties where com.snc.change_management.state_model is set to false
Any guidance will be highly appreciated.
Many Thanks!!
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07-09-2024 02:05 AM
In latest version of SN , this property is not available OOTB. You can create this property and yor work will be done.
I created this in my PDI.
Try cache.do
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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07-09-2024 08:38 AM
I tried cache.do then logged out and logged in but it's still displaying the change models as a links. I also checked it the properties, the spellings are correct as well.
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07-09-2024 08:41 AM
Opps... last option.. try to update the change model plugin once.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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12-17-2024 12:40 PM - edited 12-17-2024 12:40 PM
if create new module for change requests was using the old URL replace with below
url in Change > "create new" module arguments
new_change_redirect.do?sn_new_chg_origin=module
and update the system properties to false
com.snc.change_management.change_model.type_compatibility
com.snc.change_management.change_model.hide
Thanks