Change Landing page need to appear as OOB

Mahalakshmi Rav
Tera Contributor

Hello,

We are trying to bring the Change landing page as per the OOB where it needs to appear as the below snap.

MahalakshmiRav_2-1720509467642.png

 

The current view of the change landing page appears as a link. 

MahalakshmiRav_0-1720508633248.png

I have checked change sys_properties where com.snc.change_management.state_model is set to false

 

MahalakshmiRav_1-1720508723327.png

Any guidance will be highly appreciated.

Many Thanks!!

8 REPLIES 8

Hi @Mahalakshmi Rav 

 

In latest version of SN , this property is not available OOTB. You can create this property and yor work will be done. 

 

I created this in my PDI.

 

Try cache.do 

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Dr. Atul G. - Learn N Grow Together
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I tried cache.do then logged out and logged in but it's still displaying the change models as a links. I also checked it the properties, the spellings are correct as well.

Opps... last option.. try to update the change model plugin once. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Ranjith95
Tera Contributor

Hi @Mahalakshmi Rav 

 

if create new module for change requests was using the old URL replace with below

 

url in Change > "create new" module  arguments

new_change_redirect.do?sn_new_chg_origin=module

 

and update the system properties to false

 

 com.snc.change_management.change_model.type_compatibility

 

com.snc.change_management.change_model.hide

 

Thanks