Clone keeps breaking Dev instance SSO
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01-04-2024 06:47 AM
Hi
The clone process broke the Dev SSO where the company record got overwritten and had the incorrect SSO sysID. We have added a data preserver to test for the next clone. How do we prevent the clone not overwriting the company record, how to troubleshoot this?
Many thanks
Sheetal
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01-04-2024 06:54 AM
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01-04-2024 08:23 PM
Hi @Sheetal_2023 ,
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01-04-2024 09:59 PM
Hello @Sheetal_2023
While raising clone request, make sure to exclude and preserve tables for which you don't want data to be overwritten.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0855777
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,
CB
