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Resolved! Adding reports to User Experience analytics

Hi, We have the user experience analytics added for our service portal and we have the Out of the box reports there. However my client wants to add additional reports like most trending topics, pages with most feedbacks etc. Is this possible to add m...

Resolved! Worknotes

we need SI with 2 functions to 1) concat and update in worknote of specific type 2) Parse worknote type in diff. attributes.  

CSM , HRSD , FSM exam prep

Does anyone have any idea how to prepare for CSM , HRSD , FSM  and Event management exams,   have given few attempts but did'gt get enough score. So any suggestions get the enough score to get certification? Thanks in Advance.

Devi Dodda by Tera Contributor
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