Email notification duplicate trigger
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10-03-2023 12:52 AM
Hi
I have setup an email notification on a table. and in "Who will receive" i have added the fields of table which will contain the email addresses of recipients. Now how can i avoid sending duplicate emails?
Here's the example.
BR:
Thank you!
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10-03-2023 04:07 AM
@Uchel ,
You business rules is running 2 times on update and therefore event is triggered twice or more. You can change the condition on business rule. "task assigned is Assigned" update this condition to "task assigned changes to Assigned". This should be enough to run you business rule once and notification will get triggered once.
Please Mark it Correct, If it Resolves your Query.
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10-03-2023 10:41 PM
I'll try to change on that condition but the email trigger twice again.
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10-03-2023 10:44 PM
Hi @Uchel
Instead of After-update BR , can you try using Before-update business rule & check ?
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10-03-2023 10:55 PM
After I change to Before-update business rule there's no email triggering?
This is the script.