Email notification duplicate trigger

Uchel
Tera Contributor

 

Hi

I have setup an email notification on a table. and in "Who will receive" i have added the fields of table which will contain the email addresses of recipients. Now how can i avoid sending duplicate emails?

Here's the example.

Uchel_0-1696319472702.png

BR:

Uchel_1-1696319497277.png

 

Thank you!

12 REPLIES 12

@Uchel 

 

can you check condition is satisfying to run BR.

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates

What do you mean satisfying?

 

Can you show the screenshot of "When to run" - filter condition..!!

 

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates

Here:

Uchel_0-1696401061054.png

 

hmm...

as in condition, Task status changes to assigned ,

make sure Task status is different than "assigned" first then while updating record change is to 'assigned' then check.

 

 

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates