Email notification duplicate trigger
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-03-2023 12:52 AM
Hi
I have setup an email notification on a table. and in "Who will receive" i have added the fields of table which will contain the email addresses of recipients. Now how can i avoid sending duplicate emails?
Here's the example.
BR:
Thank you!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-03-2023 11:15 PM
can you check condition is satisfying to run BR.
ServiceNow Developer
I know one thing, and that is that I know nothing.
- Socrates
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-03-2023 11:21 PM
What do you mean satisfying?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-03-2023 11:29 PM
Can you show the screenshot of "When to run" - filter condition..!!
ServiceNow Developer
I know one thing, and that is that I know nothing.
- Socrates
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-03-2023 11:31 PM
Here:
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-03-2023 11:35 PM
hmm...
as in condition, Task status changes to assigned ,
make sure Task status is different than "assigned" first then while updating record change is to 'assigned' then check.
ServiceNow Developer
I know one thing, and that is that I know nothing.
- Socrates