Email notification is also send to group emails

[ElvinSalim]

I would like to modify an email notification to also add group email, it is currently only send to group members and each time it can be different groups and members. What is the best practice for adding the group's emails to email notification?

[Sandeep Rajput]

@ElvinSalim It depends on how you are triggering the notification, if the notification is triggering through an event then you can add recipients in Param1 or Param 2 of the event.

If the notification is triggering on insert/update of the record then you can configure the recipients on Who will receive section of the notification.

[ElvinSalim]

@Sandeep Rajput 

It's triggering through an event and Param 1 and 2 is on the Who will receive section. Or do you mean it should be configured in the event itself? The two emails in the screenshot should actually be added to the email notification. It is currently only sent to 12 members in the group members section.

[Sandeep Rajput]

Since you are already using event to trigger notification, you should use param1 or param2 to add recipients. You can apply a glide record on sys_user_grmember table and do a dot walk on group field to fetch the group's email id. Add this email along with other recipient emails in a comma separated string in param1 or param 2 and use the same.