Why did the email notification not come in the RITM activities?

manirathore · ‎06-17-2024

Dr Atul G- LNG · ‎06-18-2024

If there is no open question on this thread, to appreciate my efforts please accept my answer (s) as solution and close the thread.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎06-17-2024

Are you trying in PDI @manirathore

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Yashsvi · ‎06-17-2024

Hi @manirathore,

please check below link:

https://www.servicenow.com/community/now-platform-forum/emails-not-showing-in-activity-stream/m-p/10...

Thank you, please make helpful if you accept the solution.

manirathore · ‎06-17-2024

Even after including these filters, email is still not coming

Dr Atul G- LNG · ‎06-17-2024

trying in PDI?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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