email signature image is not visible in preview notification

[AbhijeetKhade]

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
    /* Optional EmailOutbound */
    email, /* Optional GlideRecord */ email_action,
    /* Optional GlideRecord */
    event) {


    template.print("Yours sincerely,<br/>");
  template.print("<b>xyz</b><br/>");
    template.print("Director - <br/>");
    template.print("pvt Limited<br/>");
	template.print('<font size: 8px>');
    template.print("<i>xyz</i><br/>");
	template.print('</font>');
    template.print("xyz, India<br/>");	
    template.print("Customer Service (Mon – Fri: 10.00 am to 07.00 pm).<br/>");
    template.print("<a href='" + gs.getProperty("redirect.customer") + "'> Click here to connect us on portal</a><br/>");
    template.print('<img src="<img src="https://xyz.service-now.com/signature%20email.png">');
    //template.print('<P></P>');
})(current, template, email, email_action, event);

[Amitoj Wadhera · Accepted solution]

Hi @AbhijeetKhade ,

Corrected Script:

(function runMailScript(current, template, email, email_action, event) {

    template.print("Yours sincerely,<br/>");
    template.print("<b>xyz</b><br/>");
    template.print("Director - <br/>");
    template.print("pvt Limited<br/>");
    template.print('<font size="8px">');
    template.print("<i>xyz</i><br/>");
    template.print('</font>');
    template.print("xyz, India<br/>");	
    template.print("Customer Service (Mon – Fri: 10.00 am to 07.00 pm).<br/>");
    template.print("<a href='" + gs.getProperty("redirect.customer") + "'> Click here to connect us on portal</a><br/>");
    template.print('<img src="https://xyz.service-now.com/signature%20email.png" alt="Email Signature">');

})(current, template, email, email_action, event);

If you find my response helpful, please consider marking it as the 'Accepted Solution' and giving it a 'Helpful' rating. Your feedback not only supports the community but also encourages me to continue providing valuable assistance.

Thanks,

Amitoj Wadhera

[dgarad · Accepted solution]

Hi @AbhijeetKhade 

change your code as below

function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
    /* Optional EmailOutbound */
    email, /* Optional GlideRecord */ email_action,
    /* Optional GlideRecord */
    event) {


    template.print("Yours sincerely,<br/>");
  template.print("<b>xyz</b><br/>");
    template.print("Director - <br/>");
    template.print("pvt Limited<br/>");
	template.print('<font size: 8px>');
    template.print("<i>xyz</i><br/>");
	template.print('</font>');
    template.print("xyz, India<br/>");	
    template.print("Customer Service (Mon – Fri: 10.00 am to 07.00 pm).<br/>");
    template.print("<a href='" + gs.getProperty("redirect.customer") + "'> Click here to connect us on portal</a><br/>");
    template.print('<img src="https://xyz.service-now.com/signature%20email.png">');
    //template.print('<P></P>');
})(current, template, email, email_action, event);

.

[dgarad · Accepted solution]

Hi @AbhijeetKhade 

change your code as below

function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
    /* Optional EmailOutbound */
    email, /* Optional GlideRecord */ email_action,
    /* Optional GlideRecord */
    event) {


    template.print("Yours sincerely,<br/>");
  template.print("<b>xyz</b><br/>");
    template.print("Director - <br/>");
    template.print("pvt Limited<br/>");
	template.print('<font size: 8px>');
    template.print("<i>xyz</i><br/>");
	template.print('</font>');
    template.print("xyz, India<br/>");	
    template.print("Customer Service (Mon – Fri: 10.00 am to 07.00 pm).<br/>");
    template.print("<a href='" + gs.getProperty("redirect.customer") + "'> Click here to connect us on portal</a><br/>");
    template.print('<img src="https://xyz.service-now.com/signature%20email.png">');
    //template.print('<P></P>');
})(current, template, email, email_action, event);

.