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Resolved! New Incidents has to be created based on the Email

Hi, Can you please help me in the below task. "I have to create an Inbound Email Action where an email is triggered with an Excel file. Based on the records in the Excel file, new incidents have to be created. " Please help me with the complete proce...

Favourites is missing for some user after update

Hi Everyone, Is there a to retrieve the favourites of the user. apparently it was dissapear. I saw some article that favourites record stored in sys_ui_bookmark.list but how can I retrieve ?1 of the option I observe is export the favourites of the us...

Variable section

Hi All,Variable section should visible only if incident raised through service portal but If any user raise incident through Like All-->Incident--> create new the Variable section should not visible in incident form.I have added in Section Incident V...

ashok17 by Tera Contributor
  • 1101 Views
  • 10 replies
  • 1 helpfuls

Assigned to Mandatory

Remove Assigned to Mandatory in Incident while changing Assignment group Please suggest how to achieve this requirement. 

ashok17 by Tera Contributor
  • 572 Views
  • 8 replies
  • 0 helpfuls

Resolved! New state adding in incident form

Hi All,Variable section should visible only if incident raised through service portal but If any user raise incident through Like All-->Incident--> create new the Variable section should not visible in incident form. I have added in Section Incident ...

 Ashok by Tera Contributor
  • 472 Views
  • 1 replies
  • 1 helpfuls

How Activate the SuccessFactors spoke?

how to Enable these system properties:glide.pf.rest.response_payload_max_size: The maximum value is, 10240.com.snc.process_flow.reporting.serialized.val_size_limit: The maximum value is, 16384.com.glide.transform.json.max-partial-length: The maximum ...

subrat123 by Kilo Contributor
  • 494 Views
  • 2 replies
  • 0 helpfuls