Lets consider there are two usersUser 1User 2User 1 have an admin role User 2 doesn't have admin role. There is incident created by user 3 then user 2 open the incident and he can see the error on the top of the incident form like "Read operation on ...
var FetchPromptStrctureBasedOnChangeServiceType = Class.create();FetchPromptStrctureBasedOnChangeServiceType.prototype = Object.extendsObject(global.AbstractAjaxProcessor, { // Function to fetch questions based on the selected type getQuestions...
changes in user profile of the logged in user not making the effective script validation immediately mainly on server side scripts but working after logout and relogin to the instance. There is user criteria defined for the knowledge article which is...
ServiceNow creates a record with name "Update-Mutex" in sys_mutex table to lock the instance to restrict doing other plugin installations/update set retrieval/ update set implementation If Admin user deletes this record and start doing another plugin...
Hello, i was looking for an answer if someone already tried to Integrate or embed the Excel into Service now form.For example, if there was a Step process from a change form that was a requirement to have approval in a form of a Microsoft Excel, inst...
Hi Team, Catalog Item not searchable in Service Portal even though have attached catalog,category and set the Visble Everywhere to TRUE and Hide on Serviceportal to FALSE and also there is no specific criteria as well but still no luckNote: All these...
Hi All, I have configured the requirement where we are using MRVS to populate table records on the catalog form based on requested for but there is one issue many user have more then 100 records in custom table and it's bit difficult to review all th...
Hi All, how to create parent child incident and what is the script and flow for this.And in child incident/task do we need to create additional fields.
I am trying to download in .csv format from service now for a task and receiving a message that the data has been sent to E-mail. However the data exceeds 25 MB so I am not seeing an attachment. I checked send to E-mail option since it would take a l...
Hi,I need to create a variable "a" and give the choices as "b" and"c" and assign it to the respestive "pqr" and "xyz" group in lookup table, Also I need to eliminate a few task creted in the workflow. If anyone have any idea, reply to my question.
Hi The clone process broke the Dev SSO where the company record got overwritten and had the incorrect SSO sysID. We have added a data preserver to test for the next clone. How do we prevent the clone not overwriting the company record, how to troub...
Can we hide the resource grid icon on allocation workbench so the planned, confirmed, and allocated hours line should be visible without it
If the Requested for user Location & Country is not India, do not allow to submit the catalog item and show error message and if the Location & Country is India then catalog item is submitted.
Hi Team, I want to make the Requested for field for VIP names in red on a task table , but reqested for is not the direct field on TASK table how can i achieve it by using the client scrip. Note: Requested for on sc table field info: Dictionary Info:...
I was in it. They took it away today. After Christmas.No 'request feedback button' anywhere to ask to bring it back I had too much to lose.