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12-12-2023 08:46 AM
how add a sla task to service catalog task in flow designer .
flow trigger - service catalog
action - get variables
condition - approver approves
if approver approved - then - sc_task created - then sla task created
i did everything but i unable to create - SLA.
Please let me know how add it.
Solved! Go to Solution.

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12-12-2023 09:18 AM
HI @Mahesho11 ,
why do you want to create sla task record in the flow designer , why don't set up SLA definition on sc_task with appropriate condition so that sla taks gets created when sc_task gets created.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

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12-12-2023 09:18 AM
HI @Mahesho11 ,
why do you want to create sla task record in the flow designer , why don't set up SLA definition on sc_task with appropriate condition so that sla taks gets created when sc_task gets created.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025