how can a user view incidents from different company?

[sonali bhagat]

how can a user view incidents from different company?

[Anurag Tripathi · Accepted solution]

Hi Sonali,

Very little information to go on here. Are you talking about domain separated instance?

If so then only Global admins can do so and if you need to give access to users to two domains you will need to look into the ACLs

[sonali bhagat]

cannot we add a secondary company?

[Anurag Tripathi]

Yes, that should be possible,

Check this out

Understanding Domain Separation - Basics - Support and Troubleshooting (servicenow.com)