Resolved! Set inactive agents offline - SOW
Hello , Like agent workspace - we have scheduled job AWA - Set Inactive Agents Offline , how can we do same for SOW ? Thanks
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CSM , HRSD , FSM exam prep
Does anyone have any idea how to prepare for CSM , HRSD , FSM and Event management exams, have given few attempts but did'gt get enough score. So any suggestions get the enough score to get certification? Thanks in Advance.
when we are updating and work notes and comment its not printing in logs
when we updated comment and work notes, and work notes and comment is not printing in logs. if anyone know kindly let us know. where i am doing wrong in code. Below are the code. var state = ""; var specialcomment = ""; var aworknote = "";...
when state change to in progress and on hold and on hold reason get added in worknotes
Hi Team, when we change state in progress and on hold and on hold reason get added in work notes but when we checked in logs its showing undefiend . var state = ""; var specialcomment = ""; // var work_notes = current.work_notes.toString(); ...
couple Selenium with ServiceNow
Is it feasibility to couple Selenium with ServiceNow CI/CD Pipeline?? is it possible to integrate Selenium with ServiceNow CI/CD Pipeline?? if yes then please let me know the steps to do so.
Banner call button icon
where is the configuration of call button which is present on banner of servicenow ? Can we hide it depending on the workspace ?
pre-requisites for the ATF Implementation
Highlight the pre-requisites for the ATF Implementation Selenium with ServiceNow CI/CD Pipeline
feasibility for couple Selenium with ServiceNow
is the selenium atf tool is feasibility for couple Selenium with ServiceNow CI/CD Pipeline,
Scripted relationship
Hi Everyone i need help in creating Scripted relationship. Below are the requirementUser should be able to create new task from the Incident Task tabOn Click of the “New” button, New task screen to be opened ,which will have task Type =”Incident Task...
Saviynt Integration with ServiceNow
Hi All, Has anyone integrated Saviynt with ServiceNow ? If so, please provide the step by step instruction on how to integrate. Thanks in advance!
Report of tasks not on Freeform VTB
I have created a Freeform Visual Task Board. I manually assign tasks assigned to my Assignment Group to the VTB. I would like to create a report listing all tasks that are assigned to my Assignment Group that are not on the VTB board. Can anyone hel...
Unable to use PDI
Hi Everyone, I'm uable to use PDI it shows that its in under maintance but its been 24hrs still on maintance can someone help me please hoe to sort out. Thanks in Advance.
Integration Plugin
Hi Guys, What are the spokes and plugins required for Gitlab integration. Thanks!!
Mapping assignment group basede on the lookup Table
Hi, I need to give assignment group for a catalog item based on the Product choosed, the product and the assignment groups are provided in the lookup table. I have used the below script, but it is not working. can anyone help ? Script: var assignme...
Trigger approval from flow designer to 'assigned to' person on the table
The requirement is to trigger approval to the person whose name is present on the 'Assigned to' field of cmdb_ci_computer table using flow designer. Kindly provide me the steps or scripts or references that helps.