Resolved! Among all 4 what are the correct options ??
Which of the following features are available to Global applications? Delegated DevelopmentAutomated Test FrameworkSource ControlFlow Designer
Forum Posts
CAD Quiz
Which one of the following is part of the client-side scripting API?A. workflow.scratchpadB. GlideUser object (g_user) C. current and previous objectsD. GlideSystem object (gs)
How to create Incident and make case as its parent
Hi AllCan anyone help me with the requirement when we have created a case and created one incident how to make case as parent to this incident,and custom field in incident is mandatory when incident moved to Resolve/ CloseCase can not be closed until...
Agent workspace rearrange icons change based on condition
Hi Team,I need below help to change iconsAgent Assist, screen currently defaults Knowledge Results icon on top. Change the order of the icons so Templates are on top in above screenshot- this is only when Helpdesk type = connectivity helpdesk
Resolved! Answer
How must Application Access be configured to prevent all other private application scopes from creating configuration records on an application's data tables?A. You must create Access Controls to prevent all other application scopes from creating con...
How to create service maps manually add entry point in service mapping for Bulk (multiple)CI
Hi all,How you can add bulk entry points manually in service mapping for bulk (multiple)CI . and I want add multiple CI in one manually Add entry point request you please share your suggestions .
Resolved! Hide Request/Order button on portal without changing script on widget
I have a requirement of to hide Request/Order button on portal for the particular catalog item based on the condition of the variable. For that the requirement is that without touching the widget of the form, need to do the things...I have tried writ...
Unable to Reply to Questions - "Unexpected Error" Message
Hi , Since yesterday, I've been encountering an issue when trying to reply to questions on ServiceNow community. The "I'm not a robot" checkbox appears, and even after it validates with a green checkmark, I'm still unable to submit my reply. Addition...
Some features may not be available because the connection to NLU Service is not available. Please tr
How do I solve this? I'm trying to train my model but have not been able to connect with NLU Service.@Servicenow#NLU#virtualAgen
Resolved! What to enter to indicate I want my search of task number to end in specific numbers
When searching through tasks in service now, I can enter an asterisk to indicate that my search results must include specific numbers. Is there something I can use in my inline search criteria that will indicate that I want specific information to be...
SLA Implementation
Hi All, I have created New SLA Definition for Incidents with some changes and i need to disable the OLD SLA Definition. The Existing Tickets with attached sla should not be Impacted. I have two idea on Rollout.1.) Repair SLA aftter deploying New SLA...
Tab Key Navigation On Portal
Hello,I'm experiencing a problem with the portal's home page. Using the Tab key, I am unable to scroll to the various widgets present on the form and page components.Several widgets are present, but when tested in the browser using Tab key navigation...
Resolved! Multiple entries loaded for Multi-row variable set is not working for ITIL users
Hello Everyone, We are using Multi-Row variable sets for one of our requirements while building the catalog item. When an 'admin' user loads multiple entries through the 'Add' button functionality, the entries are getting added and the flow is workin...
difference between temp location table and cmn location table?
difference between temp location table and cmn location table?
Inbound action
Hi Guys, I have a requirement regarding the creation of incident If the email is from " test@test.com" and if the email contains the subject like " Escalation: High”OR subject is like " if the email contains the subject like " XYZ = Critical”OR subj...
