I need to move the state from new to Authorize but is showing the error.

Change model 'Information Only' prevented state transition from New to AssessAnd I have written some Change model condtion.also but it not working

script for a user criteria that will contain the members of 2 companies excluding the member of a 1

script for a user criteria that will contain the members of 2 companies excluding the member of a 1 group.

connection to NLU Service is not available

I have set up my own Vancouver PDI instance with the following plugins installed:Glide Virtual Agent plugin [com.glide.cs.chatbot]NLU Model Builder [com.snc.nlu_studio]NLU model builder Core [com.glide.nlu]NLU Model for Virtual Agent Setup Topics[com...

Scheduling upgrades for users outside PT timezone via Support

I've been struggling in the last few weeks with scheduling instance upgrades via the support platform (don't find a direct forum for HI, and Impact seems to be closer, so I located it here). I am located in a CEST time zone and I wanted to schedule s...

Reports side to side auto refresh on a dashboard

I created a dashboard with 2 reports side by side, one report has the option for real-time refresh, but the other does not provide that option, I need both reports to be able to perform real-time refresh so that they be in sync. 

User cannot view the KB article facing error

User cannot view the KB article facing error Number of rows removed from this list by Security constraints: 2

GRC entity (additional comments)

In the GRC entity I have additional comments field, when I type anything in the field and click on Post it does not show in that record/entity. The post button is not working.

Failing Widget:'subcategory'

Hi Creating a new kb portal. Need to display subcategory of kb as card in subcategory widget some error are popup.

PA report/Report to show owners age[Inactivated time in days]

Hi Experts,We need your suggestion / help on below business requirement.We have requirement to create PA report to show the Business application list which having the inactive owners, Inactive service manager , where we need to show how long the owne...

how to perfectly map this information to this license table.

Hello friends i want to map ITIL subsection details to license table in production instance. Could you please help me for this how can achieve.  

Microsoft Teams intergration with ServiceNow - Translation

All, I currently in testing phase of MS teams intergration with ServiceNow for the chat feature. This is not including an emplooyee portal intergration at this time. We use a translation service Geofluent by lionbridge. It translates real time chats ...

Hello Everyone

I have two fields requested for(reference) and devices (list collector)My requirement is to auto populate requested for assigned devices(from hardware table  ) in devices field. Please help me with the solution. 

User unable to login into ServiceNow

Questions on App development

 In an email notification. how do you call a parameter from an event that invoked the email?a. None of the listed optionsb. gs.propertyc event.parmd. current property Which of the following are legitimate form annotation types?a. Textb. Section Detai...