How to hide Incident state Relolve drop down to a particular group?
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12-10-2023 06:54 PM
How to hide incident state resolve drop down for a particular group member logins, please help in it.
1 REPLY 1

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12-10-2023 07:21 PM
Hi @Arjun Kumar Le1 There are 2 ways to do this.
1. Create a display BR on Incident table with below script
g_scratchpad.grp = gs.getUser().isMemberOf('ACME Support');// pass your group name
now create a on Load client script with below script:
function onLoad() {
// g_scratchpad.grp returns true if User is member of grp and hides the resolved state.
if (g_scratchpad.grp){ g_form.removeOption('state', 6); //closed complete
}
}
2. Second way is through SCript include and glideAjax
Regards
Harish
Harish