how to make the audit trail as true for a field in ServiceNow

sonali bhagat
Tera Contributor

how to make the audit trail as true for a field in ServiceNow

1 REPLY 1

Yashsvi
Kilo Sage

Hi @sonali bhagat,

 

To enable auditing for a field in ServiceNow, follow these steps:

  1. Log in as administrator
  2. Navigate to System Definition > Dictionary
  3. Find the record of the table whose type is 'Collection'
  4. Tick the Audit field of this record
  5. Select the Advanced view
  6. Enter 'audit_type=whitelist' in the Attributes field
  7. Save
  8. Find the record of the specific field of the table
  9. Select the Advanced view
  10. Enter 'audit=true' in the Attributes field
  11. Save

This will ensure that any changes to the specified field are tracked in the audit logs, providing a history of modifications for that field.

 

Thank you, please make helpful if you accept the solution.