Hi Everyone, I have a requirement to place the two variables beside each other, but the issue is that one variable is inside the variable set and the other is just a simple variable. Any idea how we can achieve this?Thanks,Prajwal
what happens If I keep on create fields on the incident form for every new incident record
Hello.I need to associate OLA and UC with certain SLA. In OOB is their a way to do this?
Hi Team, I have a requirement to show the attachments which is present in the KB article in the service portal with a link and when the user clicks 0n the links the attachments presents in the Kb article should be downloaded . Ex :suppose ...
Hi All, we have some variables RITM level which is read only but i need to give edit option for RItm assignment group members please help
Hi , I am triggering a notification but i am facing below two issues:1. Notification is not going to 'Users/Groups in fields'.2. Fields added in the Notification body is not displaying anything. See the screenshot attachedPlease let us know if anyone...
a hyperlink that redirects you to incident list view can be defined in this business rule. link is not getting the incidents Showing below one I need a incident number for example show below onePlease help any one . and this is dev instance that's t...
Hi All, When an scheduled import triggers SFTP data source then we are getting an error to import files from SFTP server into ServiceNow, for time being we fixed, however in the future we want to send a report and also notification to the user if the...
For example, when a certain incident record is "resolved" we get an info message into the problem table Please help any one.Please send the script. It is very helpful for me.
How to remove the clock Icon from the Employee Center Portal Page? Please help me to solve the issue
We just started using service now, our old ticketing system is able to export the tickets with all of its attachments/screenshots. But in service now, we are not able to do so. Does service now have this capability? Is this something that we need to...
Hi Team,Can some please help me how to compare 2 arrays and any difference found between we need to store difference values in array3 while (cm1.next()) { var array2 = req.split(', '); gs.info("array2 values" + array2); var ...
Hi guys,we discovered an issue with using HTML document templates for printing a form view to PDF. In our case we print some fields from the incident form.To structure the template we use tables. One row includes comments and work notes from the acti...
hi pls provide any solution.
A user should be able to send an email from a third-party application (personal email for testing purposes since this is for evaluation) to their ServiceNow personal instance and it would automatically create a request using the Catalog Item SSL Cer...
