If catalog task's(Total 3) state remains closed Incomplete, State of sc_req_item change to completed

[praveen1231]

Hi everyone, My requirement is, if any one of catalog task's(sc_task) (Total 3) state remains "closed Incomplete", State of sc_req_item automatically need to change as "closed complete" using Client Script or Business Rule. If anyone knows the solution, please let me know. Thank You.

[Jaspal Singh]

Hi Praveen,

Just to confirm, you are looking for old tickets or newer ones? For newer ones, why is that you do not want it to be a BR or any other server side logic? What is that intention to avoid using BR or Client script?

[praveen1231]

Hi @Jaspal Singh It just my client need for my project.

[Jaspal Singh]

Well, quite strange. Ideal is to explain them the purpose of BRs. Anyways, you will need some service side logic that you can incorporate in Scheduled job or so and execute it at regular intervals.

[praveen1231]

If you had any other idea or logic, please share with me it will be helpful for my project. Thank you!