Lower environment chsnges

LadySGRho89
Tera Expert

Recently, there has been a lot of discussion around whether Change records should be required for lower environments. Please provide feedback as to whether or not your company requires change records for lower environments or not and if so, what’s the justification for requiring them?

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @LadySGRho89 

 

It is more on process discussion, me, as I worked as a change manager, changes in a lower environment t not recorded, as those get deployed almost every day, also it's the dev team's responsibility to make sure changes are in lower but in prod changes, there must be evidence either in form or attachment or task which proves change tested in lower and now ready for prod.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Please avoid double posting questions.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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