Lower environment chsnges
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‎06-28-2024 04:09 PM
Recently, there has been a lot of discussion around whether Change records should be required for lower environments. Please provide feedback as to whether or not your company requires change records for lower environments or not and if so, what’s the justification for requiring them?
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‎06-28-2024 04:21 PM
Hi @LadySGRho89
It is more on process discussion, me, as I worked as a change manager, changes in a lower environment t not recorded, as those get deployed almost every day, also it's the dev team's responsibility to make sure changes are in lower but in prod changes, there must be evidence either in form or attachment or task which proves change tested in lower and now ready for prod.
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Dr. Atul G. - Learn N Grow Together
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‎06-28-2024 09:58 PM
Hi there,
Please avoid double posting questions.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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