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07-07-2024 11:38 PM
Hi,
I need to create a PA widget which shows % of tickets whose SLA is breached, % of reopen tickets , number of tickets created all trend by year. Is it possible to do all these in a single widget by using multiple formula indicators? Can we add multiple indicators in a single widget? or is there any other way to do this?
Regards,
Maharshi
Solved! Go to Solution.
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07-08-2024 02:21 PM
Hi @MaharshiC ,
Yes, it is for sure possible. According to your requirement, you just need percentage on primary axis, and number of tickets created in 2nd axis. Furthermore, first automated/formula indicator should be added as indicator, other formula indicators / automated indicators should be added as widget indicators in the widget.
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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07-08-2024 12:06 AM
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07-08-2024 12:16 AM
Hi Yashsvi,
Thanks for your answer. I understand that we can add multiple widget indicators in a dashboard but is it possible to add multiple indicators in a single widget is my requirement ?
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07-08-2024 02:21 PM
Hi @MaharshiC ,
Yes, it is for sure possible. According to your requirement, you just need percentage on primary axis, and number of tickets created in 2nd axis. Furthermore, first automated/formula indicator should be added as indicator, other formula indicators / automated indicators should be added as widget indicators in the widget.
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/