Multiple indicators in single widget

MaharshiC
Tera Contributor

Hi,

 

I need to create a PA widget which shows % of tickets whose SLA is breached, % of reopen tickets , number of tickets created all trend by year. Is it possible to do all these in a single widget by using multiple formula indicators? Can we add multiple indicators in a single widget? or is there any other way to do this?

 

Regards,

Maharshi

1 ACCEPTED SOLUTION

AndersBGS
Tera Patron
Tera Patron

Hi @MaharshiC ,

 

Yes, it is for sure possible. According to your requirement, you just need percentage on primary axis, and number of tickets created in 2nd axis. Furthermore, first automated/formula indicator should be added as indicator, other formula indicators / automated indicators should be added as widget indicators in the widget. 

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

3 REPLIES 3

Yashsvi
Kilo Sage

Hi @MaharshiC

please check below link:

https://www.servicenow.com/community/platform-analytics-forum/options-for-multiple-widget-indicators...

Thank you, please make helpful if you accept the solution.

Hi Yashsvi,

 

Thanks for your answer. I understand that we can add multiple widget indicators in a dashboard but is it possible to add multiple indicators in a single widget is my requirement ?

 

 

AndersBGS
Tera Patron
Tera Patron

Hi @MaharshiC ,

 

Yes, it is for sure possible. According to your requirement, you just need percentage on primary axis, and number of tickets created in 2nd axis. Furthermore, first automated/formula indicator should be added as indicator, other formula indicators / automated indicators should be added as widget indicators in the widget. 

 

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/