My PDI not working not since Friday

[Tony Chatfield1]

Hi, the PDI's user guide suggests that you should use the 'Give feeedback' option available in developer site pages footer.
Account API | ServiceNow Developers

If your PDI has been unresponsive for a number of days and Give feedback does not result in a timely response, then I would probably recommend releasing the instance, requesting a new one and restoring any work from your backup xml's.

[AndersBGS]

Hi @b__mehdik ,

As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:

1. Wait, it should come online after some time.
2. When you get tired of waiting, release your instance and request a fresh installation. Please notice, that everything that is not back up will be lost. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders 

[Adarsh3003]

Hi @b__mehdik ,

I understand that developer instance is currently showing the message “The instance is offline. Please check again in a few minutes.”

This issue can happen from time to time, and it’s not specific to your instance. However, there is no broader outage at the moment.

I recommend waiting until it comes online again, which will likely be tomorrow.

Otherwise, if it will not open in somedays, Please release it and take a new one.

If this is helpful for you, Please mark Helpful and Correct solution

Thanks & Regards
Adarsh Verma