Hi,I am looking for information on what CIs are available for selection in the ITSM Module. I was told that the OOTB has a limited CI available for selection in the ITSM module. I find it very strange that the users seem to only be able to select h...
We observed a strange behavior for a particular Demand .We are not able to see the Project filed in the form view.But can be seen on the list view and also when we try to preview the Demand record also we are able to see the Project field present in ...
In service operations workspace i want to remove this New button in list layout. and also want to remove a ui action button but that cancel button is not available in Ux form actions.Can anyone pls help.
Do you have to request a separate user Id and password to login to the Idea Portal?
Hi All, How to remove the information preview icon (i) symbol from the "who is impacted" field and this is the reference field form sys_user table. This is only particular one reference field. Please suggest how to achieve this requirement.
To get current logged in user details using client script Glide Ajax
I am currently working on automating the deployment of update sets and I need the code to perform a 'Commit Update Set Batch' that I will put into my Scripted REST API. Please, PLEASE help me
Hello Everyone, I use JMeter for generating orders/RITM in my SNOW instance.How can I automate it in ATF?What I need to do to search/generate the created request from JMeter to SNOW instance? I think SOAP method is used in JMeter.
Hello, I was trying to create a process flow formatter in Service Portal for RITM and I was able to do it using the state field, But I needed to do it using stages but I am not sure how.Can someone please help, thank you so much.
I'm developing a shell script to automatically close Standard change once the change done. But once the change move to review state , it's automatically creating a CTASK on the change which is name - "Post Change Review Assessment"So it's a barrier t...
How to populate variables (short description and description) of RITM in catalog task activities?
Hi, I need a alternative way to remove getRowCount from these script by using glideRecord. Refer the below code as sample.i need suggestion as soon as possible.Thanks,sengeni
Query for getting last 6 month record from 'incident" table without using encoded query.
what are the steps to handle slowness or performance issues in prod instances.
Hello,We have recently migrated our AD domain from Farmcreditwest to AgWestFC. After doing so I can no longer access our ServiceNow instance. Our MSP is using Okta for SSO and I suspect the reason is because my Farmcreditwest domain user was disabled...
