Need to restrict the business service class and software class from the configuration item

Lakshmi9420
Tera Contributor

‎10-11-2023 02:56 AM

Hi,

 

Need to restrict the business service class and software class from the configuration item on the change request and incident form.

 

Please help

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Vaibhav127
Tera Guru

‎10-11-2023 03:05 AM

Hi Lakshmi9420,

 

Configure the dictionary of the configuration item field and add the condition that class is not business service class and software class, it should remove all the records related to these classes.

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