I have a scenario where I have a variable of type list collector in the custom table so whenever the ritm is created for the particular item it should update the RITM number inside that list collector variable, currently when I directly set it it onl...
we have two HP-UX virtual machines with different IP address and host name but when discovered they are pulling the same Serial number and the same record in CMDB gets updated with different name and IP each time the discovery is run. example - HP-U...
Hi All, We want to import html pages as knowledge article in Servicenow. As of now i am doing that via transform map by giving the html content in to Article body. But importing 5000 html pages is getting difficult to maintain the html content of pa...
Hi everyone! Help request on below requirement. I have a requirement that we need to create a PA report based on the last 3 months sla met% based on assignment groups on the PA dashboard, and it should be like the attached document. pls share your th...
Hi Team,Good afternoon. I was created custom Variables in Catalog item (widget). to download file. but it is working from me, end user not able to download.I write below script. Thanks,
I have used wait for WF evet core action in workflow but its not working as expected.If anyone has used this earlier, please let me know, how its execute. For your reference I have attached screen shot of workflow context below. Thanks in advance,Sh...
How to remove notification when SLA has elapsed for xyz group
Can Valid_to field is editable when Article is in published state.Please can some one help
After an incident is resolved, there are several tasks related to incident management and knowledge feedback that remain open. If these tasks are not completed within 7 days, they are automatically closed as incomplete. However, the knowledge teams s...
Hi, my name is Anna Medley and I am looking to develop a mobile app for my own business. If you have any recommendations for a trusted mobile app development company then please let me know.
Hi, When change manager holds CAB meeting with CAB workbench, they want fields that have long contents to provide resize control (bottom right corner). They said the resize control was there but now it's gone. Any suggestions? Thanks
I've scenario, we want that whenever any user in our org. submits a SNOW ticket to create an EXO mailbox, it should route to the manager for approval and then mailbox should get created based on the Name and email user has mentioned in the catalog fo...
I have a requirement where the ask is if, 1st task close cancelled - Cancel the request.2nd task close cancelled - cancel the request.3rd task close cancelled - cancel the request.In 3rd we have provided some 14-check boxes where user wants to create...
Create scheduled jobs to pull the information from AFSCP DB views and update the staging table which later will be used by transform maps to update the required details in ServiceNow (loading the data from staging table to the actual table based on o...