I've scenario, we want that whenever any user in our org. submits a SNOW ticket to create an EXO mailbox, it should route to the manager for approval and then mailbox should get created based on the Name and email user has mentioned in the catalog fo...
I have a requirement where the ask is if, 1st task close cancelled - Cancel the request.2nd task close cancelled - cancel the request.3rd task close cancelled - cancel the request.In 3rd we have provided some 14-check boxes where user wants to create...
Create scheduled jobs to pull the information from AFSCP DB views and update the staging table which later will be used by transform maps to update the required details in ServiceNow (loading the data from staging table to the actual table based on o...
If user clicks on any ServiceNow INC link in mobile, it is by default opening in "Classic" app in mobile browser.Do we have any way to stop this automatic redirection to "Classic" app?
Hello Team , Article Body filed is not visible on Service operation workspace and this filed is mandatory .We are not able to create knowledge article via the service operation workspace . I have checked all the UI policy ,Client script but there...
How to Finding out existing notification for a catalog variable. There is a notification already created for a catalog variable.HOW TO FIND OUT THE NOTIFICATION FOR THE VARIABLE. whenever the variable value is selected as yes a notification is coming...
I don't want to get notification for the choice variable if it's selected as No .can you help me how to do it step wise and how to find the variable notification.There is a variable in catalog item which choices YES and NO . while selecting NO choice...
when i try to debug a switch in debug-mode , SNMP-ARP table steps are grey out and I could not test those steps.why is it so ?
Hi All, please help me anyone. I am facing a issue when I am requesting a catalog item as an end user, the flow is not triggering. But when I am requesting as an admin flow is triggering.Please tell me, what might be the reason?
Hello guys, I have created script include to fetch the caller details , from database, but unfortunately the script is not working could someone please help me on this ,
Hi All, I am trying to configure now mobile in the demo instance. I have only applet launchers .I'm unable to see the applet, please help with the step-by-step creation of applets with screenshots.
Hello Guys, My CAD voucher expired in Aug 2023. Should I retake my course or can I purchase it directly from a web assessor account? If you guys know about this, please let me know.
Hello ServiceNow community, we have encountering an issue of custom widget created on SLM application. When selecting the record on Prod and UAT, the data is not populating on the form as it takes long time to retrieve the data from server. Same on t...
Hi Allon-call scheduling, I create a shift roster in the India time zone( 11 AM to 8 PM) once the roster is published it shows US/Eastern time (01 am to 10 AM) how to fix these issues
I have created a schedule job, but unfortunately it has updated not the correct records, which led to close 1000 plus change request, I would like to revert back the changes and erase it from audit.Is there a way to do that?
